Quality is the basis of all our activities at KOSTAL. Each individual employee has an important contribution to make to quality. Our quality policy is the working basis for each and every KOSTAL Group employee, world-wide.

Our "zero defects" target
for all products, processes and services is essential in order to secure our future.

Totally satisfied customers
is our ultimate target: We achieve this with zero-defect products and services, 100% adherence to schedules and by friendly and competent cooperation with our customers' employees.

Continuous quality improvement
KOSTAL expects every one of its employees to be fully aware of the quality of his / her individual work and the need for an active contribution to the continuous improvement of the quality of KOSTAL's products, processes and services.

Quality in thought, word and deed
To achieve our quality targets, the ability of all our employees to deal appropriately with customers in matters of quality must be constantly developed and expanded.

Quality by leadership
Managers set the pattern for their employees. They must establish clearly achievable targets and support employees in reaching these targets. Managers are responsible for achieving these targets.

Quality in the field of international competition
It is the declared aim of the company to gain international quality certificates and quality awards in order to demonstrate KOSTAL's competitiveness world-wide.